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Tailored IT Solutions

Oyster’s IT Services and Cloud based solutions are designed to help make you more secure, more efficient and remove some of the burden from everyday IT support.

Whatever IT technology you require, Oyster can provide a solution tailored specifically to your business. We also provide all the accessories you could ever need. All products supplied through Oyster’s IT Services can be funded through a tailored cost effective finance agreement, providing your business with one consolidated invoice for all your IT technology.

  • Branded tablets
  • All brands of laptops and desktops
  • All IT accessories
  • Bespoke finance packages

[WHY OYSTER]

Why Oyster should be your first choice

  • UK-based support providing a fast and accurate response
  • Calls answered by one of our trained customer service advisors in person with no automated systems to navigate
  • Pro-active monitoring of all your devices on a real time basis
  • Remote management of consumables immediately upon installation, including automated toner supply
  • Pre-configuration of all devices, network ready with IP address
  • Device training provided for staff with ongoing training provided if necessary to maximise your investment.
  • Quarterly performance and support reviews against agreed Service Level Agreements (SLAs)

[CUSTOMER REVIEWS]

Outstanding customer service

“We can speak to our account manager on the phone or by email and the response is always swift. Oyster are also very good at arranging service or engineers and we get quarterly visits from our account manager which are very useful.

We have and will recommend them to others and have no intention of moving the contract anywhere else.”

“Overall, our experience working with Oyster has been very positive. Mostly down to the response from account managers, service managers etc but everyone has been very helpful.
The account management in particular is excellent!”

“The whole project from proposal to implementation was professionally handled by Oyster. We had some specific printing requirements which were technically challenging. Oyster worked with our business management software supplier, and, thanks to the extensive knowledge of their engineers, this piece of integration works seamlessly. We now have a vastly improved service from our managed print supplier.”

“Oyster made the transition to their Managed Service very simple and effective, allowing a significant reduction in our printing costs while delivering a much improved printing/scanning experience for our team members. It has been refreshing working with an organisation who listened to our needs, designed a solid solution and delivered on all their promises throughout the project.”

“Just wanted to drop you an email with regards to the installation today.

I wanted to let you know that the service we have received so far from Oyster has been excellent. From the initial point of contact straight through to today.

The engineer arrived on-site, explained the process this morning, and installed the new copier for us. He was very friendly, polite, and knowledgeable, which made the whole process quick and painless! He gave me a quick demo handed me the closing meter readings from the old machine and went on his way. Thank you for all your help and patience!”

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Want to reduce costs, increase efficiency, improve sustainability and increase security around your print infrastructure?

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